Delivery
Austria, Germany and Switzerland go with Austrian Post, with its partners handling delivery in Germany and Switzerland. All other countries are served by Austrian Post or DPD. We'll send you the tracking link as soon as your order is on its way.
Store pickup
You can collect your order at Duft und Kultur, Tuchlauben 17, 1010 Vienna, during opening hours. It's usually ready the same day, the next at the latest – we'll email you as soon as it is.
Returns
You have 14 days to send an order back – unopened, you get the full price back.
And if you'd like to get to know a scent first: ask for a sample in your order notes. We'll include one if there is one – and let you know beforehand if there isn't.
All about returns
